Terms And Conditions

Effective Date: December 1, 2024

Welcome to Raptric.com (“we,” “us,” “our”). By accessing or using our services, you agree to these Terms of Service (“Terms”). If you do not agree, please refrain from using our services.

1. Payment Terms

• Payment Obligation: You agree to make timely payments for all services provided by us. Payment terms, including applicable taxes, fees, and charges, will be communicated during the ordering process or as stated on the invoice.
• Payment Methods: Payments can be made via credit card, debit card, electronic funds transfer (EFT), wire transfer, or any approved payment method specified at the time of service.
• Invoices: Invoices will include detailed descriptions of services provided, applicable fees, and payment deadlines.
• Late Payments: Payments not received by the due date may incur late fees or interest as outlined in your agreement.
• Disputed Charges: If you believe a charge is incorrect, you must notify us within [insert time frame, e.g., 7 days] of receiving the invoice. We will investigate and resolve the issue promptly.

• Prohibited Chargebacks: Chargebacks initiated without attempting to resolve the matter with us are considered unwarranted and may result in service suspension or termination.
• Resolution Process: If you have concerns about a charge, contact our support team at [Insert Email/Phone] before initiating a chargeback.
• Unwarranted Chargebacks: In the event of a chargeback deemed unwarranted, we reserve the right to:
  
  • Suspend or terminate all services.
  • Recover the disputed amount, along with any associated administrative or legal fees.
  • Report the matter to relevant authorities or credit bureaus, if necessary.
• Legal Recourse: We reserve the right to take legal action to recover unpaid amounts and associated costs arising from chargeback disputes.

3. Use of Services

• Acceptable Use: You agree to use our services only for lawful purposes and in compliance with these Terms.
• Prohibited Activities: You agree not to:
  
  • Use our services in a way that violates applicable laws or regulations.
  • Engage in any activity that harms our reputation, including spreading false or defamatory information.
  • Interfere with the normal functioning of our services or systems.

4. Liability and Disclaimers

• Service Provided “As Is”: Our services are provided “as is,” without warranties of any kind, express or implied.
• Limitation of Liability: We are not liable for indirect, incidental, or consequential damages arising from your use of our services.
• Force Majeure: We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, system outages, or other unforeseen events.

5. Dispute Resolution

• Governing Law: These Terms are governed by the laws of [Your Jurisdiction].
• Resolution Process: Disputes should first be addressed by contacting us at [Insert Email/Phone]. Unresolved disputes may be referred to arbitration or mediation.
• Jurisdiction: Any disputes will be resolved in the courts of [Your Jurisdiction].

6. Termination of Services

• We reserve the right to suspend or terminate services for violations of these Terms or failure to make payments.
• Upon termination, all outstanding payments will become immediately due and payable.

7. Changes to These Terms

We may update these Terms periodically. Changes will be effective upon posting, and continued use of our services constitutes acceptance of the updated Terms.

8. Contact Information

For questions about these Terms, contact us at:

• Email: info@raptric.com
• Phone: +1 510 216 9618
• Business Hours: